Royal Observatory makes some excellent points about the potential effects of AI dependence on individuals and society. Dependence of individuals on AI tools, such as chatbots, raises some important questions regarding trustworthiness and trust. For example:
- To what extent can information provided by an AI tool be considered trustworthy?
- How do users determine the trustworthiness of the information provided by AI tools?
- Are users making ‘good’ decisions about placing (or refusing) trust in the information provided by AI tools?
A key challenge for users in determining trustworthiness and making ‘good’ decisions is that AI tools may communicate trustworthy and untrustworthy information in the same (or similar) way(s).
Users need to be able to distinguish trustworthy information from untrustworthy information, but may have limited information, capacity and capability to do so.
View the BBC News article at: https://www.bbc.co.uk/news/articles/c2023l60370o